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haley-warrencont
Level 1

Can someone help me figure out why my company logo isn’t showing up on my invoices? It’s added to the custom template but doesn’t show in preview or email attachments?

At first I thought it was the file type so I tried .PDF .png and .jpeg but nothing has worked. I even edited the size of the file to see if that would help but nothing. Has anyone else had this issue?! Thank you in advance.
2 Comments 2
Noelia Nievas
Level 4

Can someone help me figure out why my company logo isn’t showing up on my invoices? It’s added to the custom template but doesn’t show in preview or email attachments?

Hi @haley-warrencont 

 

Let's make sure that the logo is set to be printed in your invoices. Here's how:

  1. Click on the Gear icon.
  2. Select Custom Form Styles.
  3. Click on the Edit link for the invoice template.
  4. In the Design tab, click on Make logo edits.
  5. Click on Show logo.
  6. Click on Preview PDF and click on Done.

 

Reach out back if this doesn't work out, but I'll be more than happy to help out.

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