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swiftdrains7
Level 1

Can’t make the invoice n add the gst

Irror 6000

1 Comment 1
MariaSoledadG
QuickBooks Team

Can’t make the invoice n add the gst

Error 6000 often occurs due to network configuration problems, firewall restrictions, or a weak internet connection. Let's work together to resolve this issue so you can get back to creating your invoices, Swiftdrains.

 

To remove this message, you can follow the steps provided below:

 

  1. Click the Reload button or press F5 on your keyboard (Command + R if you're using a Mac) to download the entire page.
  2. If the issue persists, restart your browser and then log back into QuickBooks Online.
  3. If refreshing the browser doesn't resolve the problem, check if any firewall software is running on your computer. If so, configure it to allow access to the following URLs':http://accounting.quickbooks.com and https://qbo.intuit.com

 

However, if you've verified that your network connection is stable and firewall setting aren't causing interference but error 6000 still appears, we can proceed with a series of troubleshooting steps to resolve the problem.

 

There are times your browser may encounter issues that prevent you from adding invoices or enter taxes. This happens due to outdated browser versions or compatibility problems.

 

You can delete the cache and clear Intuit specific cookies to free up space and potentially improve your device performance. But if the problem persists, consider switching to another browser

 

Once everything is working smoothly, take a moment how you can collect and track sales tax from your customer. I've added this article for more information: Set Up and Use Sales Tax in QuickBooks Online.

 

Moving on, QuickBooks Online (QBO) offers a variety of reports to help you gather tax information such as GST. You can simply customize your reports and save the settings for future use, check out this article for guidance. Save a Customized Report in QuickBooks Online.

 

If you have any other issues or concerns regarding invoices and taxes, you can always get back to us so we can help you. We're always here ready to assist you as always.

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