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I met the criteria for the $5000 in payments processed via credit card, wondering how long it will take for the rebate to be deposited into my account.
What rebate program do you mean?
They had sent me an offer where if you process $5000 in payments using quickbooks payments (credit card or bank transfer) during a specified time period you will be rebate $200 in fees. They confirmed I met the threshold at the end of the period. It's possible this was only available in Canada and therefore there might be limktelld familiarity of the program on the forums here. I can reach out to them and ask.
You're on the right track, Jonathan76. Contacting our Live Payments Support team is the best way to get accurate information about your rebate and its deposit timeline.
As Community is a public forum, we cannot access your account data for security reasons. Because of this, please contact our Live Payments Support about the timeline for your rebates, as they have confirmed that you have met the $5,000 processing threshold.
To reach them, follow the steps below:
Once you receive the rebates, refer to these resources for instructions on recording it correctly in QuickBooks Online:
Feel free to comment below if you have other QuickBooks concerns. I'm here to help.
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