I am using the QBO app to input expenses - no receipt photos are being imported. The expense appears in QBO on my desktop, but there are no attachments.
I'm happy to see you're using attachments and the Receipts function to their full potential. Importing your receipts into QuickBooks Online is a great way to keep a backup of them, and having a copy really pays off in the long run. In this case, We could really benefit from having additional details and looking into account specifics. If the person uploading the receipts has sufficient access (at least a standard user with Suppliers access), refreshing the app data might solve the error: See your latest data in the QuickBooks Online app
If that doesn't fix the attachments, I strongly recommend using one of the following options to get in touch with an agent.
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