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On my tablet I cant make an invoice with gst on it.
I appreciate you for reaching out!
To better assist you, could you let us know if you're seeing any specific error messages when trying to add GST to the invoice?
It's possible the issue is related to the QuickBooks app on your tablet. In the meantime, you can troubleshoot the app as this often resolve unusual behavior on the app.
Here's how:
Also, make sure your app is updated to the latest version. To do this, go to your App Store or Google Play Store and update the app. If the same thing happens, consider uninstalling the app, then download and reinstall it again.
I encourage checking out this article to know the compatible browsers for your device: QuickBooks Online Access for Mobile Devices.
On top of that, here are some articles on recording sales tax in QuickBooks Online to help you when it’s time to record a payment for the current fiscal year:
Please come back and keep us posted on your progress in getting this issue resolved. The Community page is available 24/7.
Have you tried the troubleshooting steps suggested by my colleague above? These steps can help resolve the issue with the tax options when making an invoice in your mobile app, Friesensam.
If you've gone through those steps and the problem still persists, it would be best to reach out to our Phone Support team. They can further review this unusual behavior and provide a resolution specific to your account or device configuration.
Here's how you can get in touch with them:
Please make sure to review their support hours so you'll know when agents are available.
Once everything's fine, refer to these articles on how to handle invoice payments in QuickBooks:
If you have more questions or concerns, please leave a reply below. We'd be happy to provide the necessary help.
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