Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Daniel.Quan-Watson
Level 1

I mistakenly marked a payment received to "Undeposited Funds". I just want to undo my mistake and start over again. I get error messages about separating it from the d

I was originally able to fix a number of them, but two remain and I cannot fix the invoice, the deposit information or anything else so far. Thanks!

1 Comment 1
jamesjdt
Moderator

I mistakenly marked a payment received to "Undeposited Funds". I just want to undo my mistake and start over again. I get error messages about separating it from the d

Hi, Daniel. A received payment that is associated with a bank deposit cannot be deleted directly, as doing so could cause discrepancies in your bank register. This is why you encounter the error shown in the example screenshot below.
 

 

To remove the payment, you’ll need to delete the bank deposit first. Open the associated bank deposit by clicking the hyperlinked date below the customer name.

 

 

On the Bank Deposit screen, click More > Delete > Delete transaction to remove the deposit. After deleting the deposit, you can then delete the received payment.

Once the payment is deleted, the invoice will reopen and be ready for the correct payment to be applied.

 

Let me know if you need anything else. We're here to help.

Need to get in touch?

Contact us