Hi ryan-solarclient,
Welcome to Community! Having your payment successfully processed ensures your records are up to date and your books balanced. It's essential you're able to get the resolution you need in a timely manner. I'll be happy to steer you in the right direction so you can get back to doing what you love!
I recommend contact us so we can gather the required information in a secure setting and have a look at this from our end. It would be our pleasure to work with you in real time and ensure you reach your QuickBooks goals as soon as possible.
Please don't hesitate to reach back out with any other questions. We'd be glad to assist!
