cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Visit our new QuickBooks News section for news, updates, and opportunities to give feedback.
Highlighted
Level 1

Is anyone else having problems with printin invoices from the list of invoices? Mine starts to then defaults to download making an extra step & unnecessary download.

 
1 Comment
Highlighted
QuickBooks Team

Is anyone else having problems with printin invoices from the list of invoices? Mine starts to then defaults to download making an extra step & unnecessary download.

Hi tara28,

 

It's important you're able to print your invoices without having to download them. I'll be happy to help you so you can use the program without having issues. 

 

QuickBooks is powerful program which makes it simple to use. Based on what you've described, it sounds like you're having browser related issues. I recommend clearing cache and cookies on your browser in order to fix this issue. Clearing your cache and cookies refreshes your browser making more efficient and user-friend. You can do this by following the steps in this article: Clear Cache and Cookies. 

 

Give this a try and let me know if the invoices are still getting downloaded. In case you need direct assistance, I recommend contacting our support team using the details below: 

  • Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

Feel free to ask other questions. I'm here to steer you in the right direction.