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baljeet-pbxtechn
Level 1

My online payments got denied and I recently sent a invoice to customer

 
2 Comments 2
Fiat Lux - ASIA
Level 15

My online payments got denied and I recently sent a invoice to customer

How big was your invoice amount?

JamesM4
QuickBooks Team

My online payments got denied and I recently sent a invoice to customer

Hello baljeet-pbxtechn. It's essential you know why the online payments on your account have been denied. I highly recommend contacting our support team outside of the Community. A specialist will be happy to take a look at your account and investigate this further. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Let me know if you have other questions, I'm here to help you get back on track with your work. 

 

 

 

 

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