I appreciate the details you’ve provided, Gurjit. I'll assist you in resolving the issue with your invoices, especially since you can't preview, print, or export them because the page remains blank.
To rectify this, I recommend performing basic troubleshooting steps to rule out the possibility of a browser-related problem. Sometimes, excessive cache files in your browser cause unexpected behavior in the program.
Start by logging in to your QuickBooks Online (QBO) account using a private or incognito window. Depending on your browser, you can use the following keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Once done, attempt to export, preview, or print your invoice. If this resolves the problem, return to your default browser and clear its cache to refresh the system. Alternatively, you may use other supported browsers.
Additionally, I'll share this article to guide you in personalizing your sales forms in QBO, making them more tailored to your business needs: Customize invoices, estimates, and sales receipts.
If you have other questions about handling invoices in QBO, please click the Reply button below. We're always ready to help.
