Not being able to receive your customer payments can be very troublesome with keeping track of your income, admin354. I want to make sure you get all the information you need for the funds that are on hold.
We will deposit your funds within five business days following your initial payment. The first deposits may take a little longer as we establish your merchant account. Once that process is complete, credit card payments will usually be deposited more quickly, typically within two business days.
For bank transfers, you need to enroll separately, and once you are enrolled, funds are generally deposited within three to four business days. You can refer to these articles for information about QuickBooks Payments:
If the payment is still not deposited within the given length of time, I'd suggest contacting our Merchants Services Support team. They have tools that can pull up your account and track the payment in a secure session.
Moreover, I will provide you with this link that offers assistance in resolving issues and errors during payment processing. Simply scroll down and utilize the links below to reach your preferred section: Troubleshooting QuickBooks Payments issues
Feel free to reach out to if you need further assistance regarding the deposit or any concerns with QuickBooks. I'm here for any follow-up questions you might have. Stay safe.
