Hi there,
It's important you're able to undo a reconciliation so your books are all in order. You've come to the right place for help. I'll be happy to steer you in the right direction.
The easiest way to undo a reconciliation is through an accountant. If you're not in contact with an accountant, I encourage you to search for one our site using this link: Find a ProAdvisor.
You can undo a reconciliation by manually editing each transaction from the register. Follow the steps below to see how you can do this:
1. Select the Gear icon on the Toolbar.
2. Under Your Company, select Chart of Accounts.
3. Locate the appropriate account for the transaction.
4. From the Action column, select Account History.
5. Identify the transaction to edit.
6. In the reconcile status column (indicated by a check mark), repeatedly select the top line of the transaction to change the status of the transaction.
Codes indicate the status of the transaction:
C - Cleared
R - Reconciled
Blank - Not cleared or reconciled
7. Select Save.
For additional tips on how to avoid undoing a reconciliation, take a look at this article: Avoid undoing a reconciliation. To see a more in-depth explanation of how to manually undo a reconciliation without an accountant, check out this article: How to unreconcile a transaction or undo a reconciliation.
Let me know if you have other questions. I'm here to steer you in the direction.
