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Level 2

It seems i have the canadian version of QB but i didnt notice that when i registered now i have to put the address in saudi arabia for tax purposes, what should i do???

 
2 Comments
QuickBooks Team

Re: It seems i have the canadian version of QB but i didnt notice that when i registered now i ha...

Hello,
Using the right version of QuickBooks Online is crucial for managing your business. If you inadvertently signed up to the Canadian version, I suggest cancelling the subscription and starting a new account with the proper region. To cancel your account, follow these steps:

  1. Sign in to QuickBooks Online as an admin user.
  2. Select the Gear icon
  3. Select Account and Settings
  4. Select Billing & Subscription
  5. In the QuickBooks section, select Cancel
  6. Follow the steps on the screen to cancel your subscription.

For more detailed information about cancelling your account, check this community article: https://quickbooks.intuit.com/learn-support/en-ca/help-articles/cancel-your-quickbooks-online-subscr....


Once done, select your country from the official QuickBooks Online page here: https://quickbooks.intuit.com/choose-country/. This will allow you to have the proper settings for your location.


Let me know if you have any other questions.
 

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Level 2

Re: It seems i have the canadian version of QB but i didnt notice that when i registered now i ha...

Thank you very much

 

but i need to know, m i going to loose all the data i was working on once i canceled the subscription or it can be valid till a specific period???