Hi there,
Thank you for reaching out to us here in the forum. Sounds like you're experiencing system performance issues with the tax modules. Slow loading times and incorrect navigation can be frustrating. Here are a few steps that can help resolve the problem:
1. Update browser : Ensure you're using the latest version of your browser, as older versions might not be compatible with the software.
2. Check Internet Connection: A slow or unstable connection could contribute to delays in loading the modules.
3. Switch Browsers: If the issue persists, try accessing the tax modules from a different browser or device to rule out browser or device-specific issues.
4. Software Updates: Make sure the tax software itself is updated to its latest version
5. Contact Support: If none of the above resolves the issue, it may be a platform-specific problem. Reach out to the support team for the software, explain the behavior you're experiencing, and check if there are known issues with the PST or GST modules.
For other questions and concerns, our Community Team is always here to assist you.
