Hi there,
During these uncertain times, it's important to stay on top of your business bookkeeping. New COVID-19 measures that you're going to be recording in QuickBooks are so important. I want to make sure I'm on the same page as you in order to direct you towards an appropriate solution.
First, which version of QuickBooks are you using? It sounds like you may be using the Self-Employed version. If that's the case, I'd encourage you to reach out to their designated support team using the email form found here: Contact us.
If you're using the Online version of QuickBooks, I'll need a bit more information in order to get you back on track. What is the 'income support scheme' you're referring to? Are you referring to the Temporary Wage Subsidy (10%), or the Canadian Emergency Response Benefit (CERB)?
Also, are you subscribed to either of our Payroll products (Standard or Advanced Payroll)?
I'll be on standby to help.
