It's a great idea to keep an eye on the taxes included in your invoices. I'll be happy to assist with this. QuickBooks Online offers a solid Sales Tax centre that does most of the work so you can focus on your business success. After you setup the sales taxes relevant to you, they will be available under the SALES TAX column when creating an invoice. To apply the tax rates, follow these steps:
To know more about the sales tax feature in QuickBooks Online, check these community articles.
Reach out if you have any other questions.
The steps to setup a new tax code are included in the first link on the page I sent you earlier, titled How to set up a new sales tax code. I created a default provincial tax code for British Columbia by doing as follows:
When you create an invoice, under the SALES TAX column, select GST/PST BC (12%) as shown below. The system automatically calculates the tax and displays the proper amounts.
If you require further help with this, I suggest calling our phone support team at 1-855-253-1536. Our agents are available Monday to Friday, 9 a.m. to 8 p.m. EST and Saturday from 9 a.m. to 6 p.m. EST.
I was also curious why my PST input credit number is not picked up when I tried to file my PST return.
I searched for the information and got this fact that "Unlike the GST/HST, there are no PST input tax credits provided on goods purchased by a business."
So it seems like you can't recover the GST amount you paid on expenses against the GST you collected.