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Level 1

How do I change tax agency?

QuickBooks Team

How do I change tax agency?



QuickBooks Online allows you to set up various tax codes and tax agencies to suit your small business needs. You may have more than one tax agency, and it's possible that you'll have to make adjustments as your business grows. 

I want to make sure we're on the same page so I can give you the best possible guidance and advice about this. 

Where are you trying to change your tax agency? Is there a specific tax code that's been set up with the wrong agency? Are you trying to change the tax agency that's associated with Payroll or Sales tax?


With a bit more information I'm confident I'll be able to get you back on track. You're also welcome to reach out to our tech support team if you need more immediate assistance. 


I'll be on standby.

Level 1

How do I change tax agency?

Hello AddieC,

Our company migrated from QuickBooks Desktop 2017 to QBO back in September  2019.

In the Desktop version the tax agency is Receiver Genral and we would like to change it to GST/HST.

Now under Tax agencies we have :

"Canada Revenue Agency

Receiver General"


"Receiver General" is on footage of the invoices - "Receiver General @ 5%"

is there a way to change "Receiver General " with " GST/HST".


I will be very thankful to you if you could help us with this issue.


Ani V.




QuickBooks Team

How do I change tax agency?

Hi there invoices4, 

Thanks for joining the thread! It's awesome to hear that you've made the switch from QuickBooks Desktop to QuickBooks Online. I hope you're enjoying the flexibility of the online platform.  


If you need to change the name of a tax code in your account, you'll have to create an entirely new tax code. At this time, you're not able to change the rate percentage, or the name of the tax code in your QBO account. 


To add a new tax code, follow along with the steps here: How to set up a new sales tax code. As always, it's a good idea to check with an accountant for the best advice regarding changes to your bookkeeping and how this will impact your account. 

If you're not already connected to an accountant, you can find one in your area here: Find a ProAdvisor


If you have any other questions, please don't hesitate to reach out to our tech support team