Making a sales tax rate inactive in QuickBooks Online is easy. Doing this hides the rates from the tax selection menu on all transactions.
Tip: Sales tax rates created automatically by adding a new province to your file can't be deactivated.
To ensure data integrity, it's not possible to delete a sales tax rate completely.
Make a sales tax code inactive
- Go to Taxes.
- Select Sales tax (Take me there) at the top. (Tip: If you use payroll in QuickBooks Online, you may need to select Sales Tax as opposed to Payroll Tax)
- Select Manage sales tax.
- On the Tax agencies tab, locate the tax agency associated with the sales tax rate you wish to make inactive.
- Select Make inactive in the Actions column next to the rate you wish to make inactive.
- You'll know the sales tax rate has been deactivated when you see Make active in the Actions column for that sales tax rate.
Reactivate an inactive sales tax rate
- Go to Taxes.
- Select Sales tax (Take me there) at the top. (Tip: If you use payroll in QuickBooks Online, you may need to select Sales Tax as opposed to Payroll Tax)
- Select Manage sales tax.
- On the Tax agencies tab, locate the tax agency associated with the sales tax rate you wish to reactivate.
- Select Make active.
- You'll know the sales tax rate has been reactivated when you see Make inactive in the Actions column for that sales tax rate.