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Delete a sales tax payment in QuickBooks Online

To delete a Sales Tax Payment:

  1. Go to the Taxes menu.
  2. Select the Tax Agency you want to delete a sales tax payment from.
  3. Select the Payments tab and find the sales tax payment you want to delete.
  4. In the Action column, select the dropdown arrow and then Delete.

Troubleshooting common errors:

If you see an error message, it's most likely because the sales tax payment has been matched to a banking transaction:

“An error occurred while deleting the transaction. We're sorry, we can't delete filed tax right now. Please try again later.”

To fix this:

  1. Go to the Banking menu or Transactions menu.
  2. Select the account that was used to pay for the sales tax payment.
  3. Select the In QuickBooks tab, then find the transaction with the correct date and amount for the payment.
  4. Once the matched payment has been located, select Undo. Then follow the steps above to delete the sales tax payment as normal.

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