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aabedi
Level 1

I noticed the T4A process is really bad. I wasn't able to download 650 T4As,system crashes if I try to download more than 300 T4As at a time.

Customer service was not able to help. Their response is that the data is too large but 650 is not a large number. Other issue is that there is no way to mass select dental benefits, it has to be done one by one

1 Comment 1
NerbynMaeI
QuickBooks Team

I noticed the T4A process is really bad. I wasn't able to download 650 T4As,system crashes if I try to download more than 300 T4As at a time.

Hi there, aabedi.

 

I understand the importance of being able to download 650 T4A in QuickBooks Online (QBO). Let me add some information regarding this one.

 

The 300-form batch limit is in place to ensure optimal performance and stability, helping to prevent system timeouts and crashes when processing your data. On the other hand, since there's no bulk to select for dental benefits in QBO, I highly recommend sending a product request to our developer team. They will closely track these requests for potential future enhancements.

 

Here’s how you can submit your feature recommendation: 

 

  1. Go to the Gear icon in the upper right and choose Feedback under Profile.
  2. Type a brief description of your suggestion in the text box.
  3. Click Next to submit.

 

If you have any questions about QuickBooks, please don’t hesitate to comment below. 

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