Hello ryan-sondercarpe,
QuickBooks is a powerful accounting software program that simplifies the way you manage your books. Connecting Joist and QuickBooks together helps bring your financials into perspective. I'll be glad to steer you on the right path so you can continue being great at managing your business.
I'd like to start off by troubleshooting this issue on your QuickBooks account. I suggest clearing cache and cookies on your browser. This is a great way to fix syncing issues and display issues on your browser. I encourage you to try this out by following this article that shows How to clear cache and cookies.
If you're still having issues with syncing your data after trying this, I suggest contacting Joist for further assistance. Here's a link that takes you to their website. Give this try and let me know how you make out. I'll be one message away in case you need anything else.
