Hello again JazB,
I've responded to your other post that seems to be about the same sales tax issue, but I see this one is more detailed about what's going on. It's important to me that you get to the bottom of this to ensure you have your sales tax numbers for filing.
To start, click the following to see the response I gave on your other thread: Where is the PST I’m paying being recorded in Quickbooks self employed?
If you're still having trouble after that, I recommend reaching out to the QuickBooks Self-Employed support team outside of community. They'll be able to take a closer look with you to determine what's going on. To get in touch, follow these steps.
- Select the Assistant feature.
- Type and enter "talk to human."
- Follow the prompts to reach an agent.
The Contact QuickBooks Self-Employed Support article outlines where to find the Assistant feature in both the browser and app.
Don't be afraid to contact an agent. Have a great week.