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Level 1

Sales tax return already exists for the selected dates

I'm hoping someone can help me fix a problem.

I must have accidentally created a GST/HST return for the incorrect dates, as I get "Sales tax return already exists for the dates selected dates" when I try to file my return. I CAN see the (incorrect) filed return when I look under "View prior sales tax returns". However, there is NO JOURNAL ENTRY for the incorrect return, so I can't delete it. How can I either correct the dates on the existing return, or delete it so I can start over.

Thank you for any help.

3 Comments
Moderator

Sales tax return already exists for the selected dates

Hi @brianm1962,

 

You'll be glad to know that you can easily start over from scratch with your filed returns. Once all filed returns are deleted/unfiled, you can edit the start and end dates of your first period TAX return.

 

Since this type of query requires sensitive information, it's best to contact our live support so we can perform all of these on the spot for you.

 

Go to this page to contact our live support: Contact Us

 

Drop me a comment for further questions.

Level 2

Sales tax return already exists for the selected dates

Hi,

 

I have QuickBooks Online. I marked HST return as filed that had incomplete data and need to reverse this. How do I do it? I can't find in menu to un-file it.  When I go to journal entry, it doesn't let me delete it or change the amount, etc. So how do I undo HST marked as filed?

QuickBooks Team

Sales tax return already exists for the selected dates

Hi PK17. I'm glad to learn you're using QuickBooks to streamline your business. QuickBooks is a robust program that offers tonnes of great tools and resources. At this time, the ability to un-file sales tax is available to QuickBooks Online Accountant users. If you have QB Online Accountant version, please follow the steps below: 

  1. From the left menu, select Taxes.
  2. Select Sales Tax.
  3. Select the Returns tab.
  4. Locate the sales tax filing that you'd like to un-file.
  5. Under the Action column, open the drop down menu to view options.
  6. Select Undo filing.
  7. A window will appear asking Are you sure you want to go back? Review the information displayed and click Undo filing.
  8. A notification will appear next to your open filing, highlighting the date that the return was reopened.

Note:

  • You will only be able to un-file the most recent sales tax filing. To un-file a historic filing, you'll need to un-file in reverse date order to reach the desired filing.
  • You could receive an error message if you try to un-file after closing the books. In this case, you'll need to temporarily re-open the books in order to un-file.

Check out this article here for more info. If you're not using the Accountant version, I suggest contacting our support team for further assistance. Here's a link with the contact details. Let me know if you have any other questions by leaving a comment below. I'll be on standby.