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slgreer2-gmail-c
Level 1

trying to file T5018's and get error 503.0

it's some error about an update from last Dec

1 Comment 1
EmanE17
QuickBooks Team

trying to file T5018's and get error 503.0

Hello there, Slgeer2.

 

Error 503 is often caused by an outdated cache, which can prevent you from filing the T5018 form.

 

In the meantime, I suggest refreshing your browser first. If the issue continues, try signing out of your account and then signing back in. If the problem persists, access your account by opening a private browsing window. This can help isolate the cache, which is a common cause of unusual behavior.

 

Here are the shortcut keys for private browsing:

 

  • Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
  • Google Chrome: Press Ctrl + Shift + N
  • Safari: Press Command + Shift + N

 

Alternatively, you might want to use a different supported web browser to ensure optimal performance.

 

If you still can't file the T5018 form, I suggest reaching out to our live support team, as they can provide real-time assistance to identify the underlying cause of the error. They have the necessary tools to help you resolve the issue.

 

I'm just a message away if you need help managing your QuickBooks. Feel free to reply below.

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