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candace_carter
Level 1

Why are my taxes not working in QuickBooks?

 
1 Comment 1
ClaireSamanthaS
QuickBooks Team

Why are my taxes not working in QuickBooks?

Hi there, Candace.

 

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing sales tax column.

 

For any transactions created yesterday between 8:45 and 11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.

 

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

 

You can leave a comment below if you have further questions or concerns. We're here to help.

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