Thank you for reaching out to us here in the QuickBooks Community with your question, @tiaray902. I appreciate you taking the time to connect and I'm here to ensure you get the information you need.
Regarding your inquiry about the tax rate change in Nova Scotia, I want to update you on the situation. Starting April 1st, the provincial tax rate was reduced by 1%. Unfortunately, due to a lapse from a third-party vendor application, this change was not immediately reflected in our system. Our team worked diligently to correct this, and I'm pleased to inform you that since April 4th, all Nova Scotia customers are now being billed at the correct rate. To further assure transparency, we sent out emails on April 24, 2025, to notify affected users and explain the adjustment.
In addition to this, check this resource: Learn how QuickBooks Online calculates sales tax. This will help you better manage and review your sales tax computations within our system.
If further questions arise or additional assistance is needed, feel free to respond here. We're here to help and ensure your billing processes run smoothly. Thank you for being a proactive member of our community.
