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Set up vehicles and mileage tracking in QuickBooks Online to use with the mobile app

SOLVED•by QuickBooks•58•Updated 1 month ago

Learn how to set up vehicles and mileage tracking in QuickBooks Online and the QuickBooks Online mobile app.

Use the QuickBooks Online mobile app to track business mileage for your vehicles. Keep track of your trips and vehicle info during the year so you have everything you need to make deductions at tax time.

In this article, you'll learn how to:

If you're already set up, follow these steps to automatically track your mileage.



Add a vehicle to QuickBooks

You can add as many vehicles as you need. Follow the steps for your web browser or mobile experience.

On a web browser

  1. Sign in to your QuickBooks Online account.
  2. Go to Expenses, then select Mileage (Take me there).
  3. Select the dropdown ▼ next to Add trip.
  4. Select Manage vehicles, then select Add vehicle.
    Note: If you need to update an existing vehicle’s info, select the vehicle you want to edit instead. Make the changes, then select Save.
  5. Enter your vehicle’s info.
  6. In the Tax info section, select how you want to record your mileage for the year.
  7. Select Save.

On an iPhone or iPad (iOS)

  1. Go to Menu ☰, then tap Mileage.
  2. Tap Auto-tracking.
  3. In the Manage section, tap Vehicles.
  4. Tap Add Vehicle.
    Note: If you need to update an existing vehicle’s info, tap the vehicle you need to update. Make the changes, then tap Save.
  5. Enter the vehicle’s make and model.
    Note: If you want to set it as your primary vehicle, tap the switch switch_QBO_US_Ext_021623.PNG. You can also enter more info for your vehicle when you tap Optional Information.
  6. Tap Save.

On an Android phone or tablet

  1. Go to Menu ☰, then tap Mileage.
  2. Tap + New, then tap Vehicle.
  3. Tap Manage Vehicles, then tap Add new vehicle.
    Note: If you need to update an existing vehicle’s info, tap the vehicle you need to update. Make the changes, then tap Save.
  4. Enter your vehicle’s info.
  5. Tap Save.


Allow location access on your mobile device

For auto-tracking to work, allow location access for QuickBooks on your mobile device. Follow these steps depending on the mobile device you use:

On an iPhone or iPad (iOS)

Follow the steps from Apple. Set your device's location services for QuickBooks to Always. For the most accurate trip tracking, also turn on Motion & Fitness permissions.

On an Android phone or tablet

Follow the steps from Google. Turn on location access on your device. Then, set it to Allow all the time. For the most accurate trip tracking, also set physical activity permission to Allow.



Turn on mileage tracking

Turn on automatic mileage tracking in the QuickBooks Online mobile app. These steps work for both iOS and Android mobile devices.

Note:

  • Add your vehicle info before you start tracking your mileage.
  • Currently, only admin users can track mileage in QuickBooks Online. Here’s how to change user permissions so your driver can track their mileage.
  1. Go to Menu ☰, then tap Mileage.
  2. Tap Auto-tracking.
  3. Tap the switch switch_QBO_US_Ext_021623.PNGto turn on Auto-tracking.


Use the Trips Live Activity feature

On iPhone 14 Pro, iPhone 14 Pro Max or newer iPhone models, to use the Trips Live Activity feature for the Current Allowable Expenses:

  1. Go to the Today tab and select Track Trip from the Quick Actions menu in the upper part of the screen, or go to the Menu (☰) and select Mileage.
  2. If you haven't already done so, you'll be prompted to set location permissions to Always. Select Turn On to activate accurate tracking of trips. You can turn this option off at any time.
  3. On the Track a Trip screen, select Start to begin tracking your trip. Your trip will be tracked until you select Stop.
  4. Enter the destination address on the Add Destination screen or select from the list of addresses that populate based on previously tracked trips you've taken.
  5. A Live Activity Message will be displayed and Trips Live Activity will appear on the lock or home screen. Trips Live Activity can be minimized or it can be swiped to dismiss it from your display while it continues to track your activity in the background.
  6. Once your trip is complete, select Review trip and categorize your activity as business or personal. Selecting Review trip automatically removes Trips Live Activity from your display.

Note: should you lose your connection, your trip will still be saved in the unreviewed section so you can review it once your connection is re-established.



Manage your vehicles

If you use more than one vehicle, set the one you use the most as the primary vehicle. QuickBooks will automatically tag auto-tracked trips to it.

Tip: You can always assign a different vehicle when you categorize trips.

On a web browser

  1. Go to Expenses then select Mileage (Take me there).
  2. Select the ▼ dropdown next to Add trip. Then, select Manage vehicles.
  3. Select the vehicle you want to assign as the primary vehicle.
  4. Turn on the Set as primary vehicle switch_QBO_US_Ext_021623.PNG switch.
  5. Select Save.

On an iPhone or iPad (iOS)

  1. Go to Menu ☰, then tap Mileage.
  2. Tap Auto-tracking.
  3. In the Manage section, tap Vehicles.
  4. Select the vehicle you want to set as primary.
  5. Tap the Set as primary vehicle switch_QBO_US_Ext_021623.PNG switch.
    Note: This won’t affect your previously-reviewed trips with your old primary vehicle.
  6. Tap Confirm, then Save.

    QuickBooks will now tag the new trips you take to this vehicle.

On an Android phone or tablet

  1. Go to Menu ☰, then tap Mileage.
  2. Tap + New, then tap Vehicle.
  3. Tap the vehicle you want to set as primary.
  4. Tap the Set as Primary vehicle switch_QBO_US_Ext_021623.PNG switch.
    Note: This won’t affect your previously-reviewed trips with your old primary vehicle.
  5. Tap Confirm, then Save.

    QuickBooks will now tag the new trips you take to this vehicle.

If you don't use your vehicle anymore, you can make it inactive so it doesn't show up on your list of active vehicles.

Note:

  • You can't mark your vehicle as inactive if it's set as the primary. You need to assign a different vehicle as the primary vehicle first.
  • Your existing trips stay linked to your old vehicle even after you make it inactive.
  • You can still export trips for inactive vehicles when needed.

On a web browser

  1. Go to Expenses then select Mileage (Take me there).
  2. Select the ▼ dropdown next to Add trip. Then, select Manage vehicles.
  3. Select the vehicle you want to make inactive.
  4. Select Vehicle no longer in use. This moves your vehicle to the Inactive section of your Manage vehicles pane.

    If you need to reactivate a vehicle, follow the same steps. Then, select Activate. Your vehicle then returns to your list of active vehicles.

On an Android or iOS mobile device

  1. Go to Menu ☰, then tap Mileage.
  2. Tap Auto-tracking.
  3. In the Manage section, tap Vehicles.
  4. Tap the vehicle you want to make inactive.
  5. Tap I no longer use this vehicle.
  6. Review the prompt, then tap Confirm. This moves your vehicle to the No longer in use section of your Vehicles page.

    If you need to reactivate a vehicle, follow the same steps. Then, select Start using again?. Your vehicle then returns to your list of active vehicles.

You can add as many vehicles as you need. Tip: Add your vehicle info before you start tracking your mileage.



Track business miles

Now that you’re all set up, check out how you can track trips with the QuickBooks Online mobile app.



Add and edit favourite locations

You can create and manage a list of your favourite locations. These will auto-populate when it comes time to review your trips.

  1. Sign in to your QuickBooks Online account.
  2. Go to Expenses then select Mileage (Take me there).
  3. In the Add trip dropdown ▼, select Manage favourite locations.
  4. Select Add favourite location, or choose an existing location to edit.
  5. Enter an address in the Address field. QuickBooks may auto-suggest the location as you type.
  6. Enter a Name for this location.
  7. Select Save when finished.

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