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Top data damage errors in QuickBooks Desktop

SOLVED•by QuickBooks•Updated over 1 year ago

Learn about top data damage errors you might encounter in QuickBooks Desktop.

Data Damage means your company file can't be read correctly by QuickBooks. This can be caused by internal (within QuickBooks) or external (file location) factors. Majority of data damage issues including LVL errors in the QBWin.log can be repaired within QuickBooks.

There are different types of Data Damage

  • List Damage - lists (Chart of accounts, items, customers, suppliers, employees, etc.).
  • Transaction Damage - one or more transactions.
  • Link Damage - links between transactions or the transactions themselves.
    Note: This type of damage can be challenging to determine. You may need to open the transaction to see where it is broken. Reports that do not match may also be caused by a damaged link.
  • Structural Damage - table/s or the header of the table.

Here's the list of top data damage errors in QuickBooks, with their corresponding data damage type and the transactions or modules affected:

Title/LinkDamage TypeTransactions/Modules affected
Error -6000, -301: An error occurred when QuickBooks tried to access the company fileStructuralNetworking
Error -6150, -1006StructuralN/A
Error: QBWin.log: LVL_SEVERE_ERROR--GetDecryptedCreditCardNumber The decryption has failedListEncrypted Data in QB (CC, SIN, Accounts)
QBWin.log: Verify list. Duplicate name encounteredListLists
QBWin.log: LVL_ERROR--Error: Verify item history target quantity on order mismatch errorTransactionSales Orders
QBWin.log: Orphan payee found in Online cacheListOnline Services
QBWin.log: LVL_ERROR - Error: Verify Item History: Build txn target bad pending state. Item = nnnnn
ListItems, Inventory Adjustments, Builds
QBWin.log: LVL_ERROR -- Error: Verify Online Account Information: Invalid Customer ID numberListOnline Banking, Customers
QBWin.log: LVL_ERROR-error: Verify Account List Item ###: View out of sequenceListChart of Accounts
QBWin.log: LVL_Error--Error: Verify Item: Invalid tax agencyListItems
QBWin.log: Verify Target: Invalid Open BalanceTransactionAny transaction

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