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Resubscribe to QuickBooks Online

by Intuit•23• Updated 3 days ago

Need to resubscribe? No problem! We'd love to have you back.

You should be prompted to resubscribe as soon as you sign in to your QuickBooks Online company. If not, follow the steps below.

Note: You can update the payment method during the resubscribe flow. You can switch to a different payment method and billing frequency after resubscribing.

Step 1: Resubscribe

  1. Sign in to your QuickBooks Online account.
  2. Go to Settings ⚙ and select Subscriptions and billing under Profile.
  3. Select Resubscribe, then enter the updated billing information.
  4. Select Resubscribe.

Step 2: Check the Next charge date

  1. Go to Settings ⚙ and select Subscriptions and billing under Profile.
  2. Check the Next charge date. If it's a date in the past, contact support to prevent back-billed charges from occurring.

Next Steps

Contact support if you encounter any errors while resubscribing or reactivating your QuickBooks Online company.

Frequently asked questions

No. It's our policy not to back-bill.

We preserve your company data for 365 days following the cancellation date. If you resubscribe during that time, your data will still be available.

Billing for all QuickBooks Online accounts happens overnight, so the charge won't occur until after midnight.

For example, if you resubscribe on 6/1/2022, the next charge date would be 6/2/2022, and the charge would occur very early on 6/2/2022.

The Subscriptions and billing area is only available in QuickBooks Online. You'll need to sign in using a computer browser to access it.