Back up and restore your QuickBooks Online Advanced Company

Protect your QuickBooks Online Advanced company data by setting up reliable backups and using restore points when needed. This keeps you always have a current copy of your chart of accounts. This lets you reverse unwanted changes to suppliers, customers, settings, and other important business data. Important: This functionality only works with Primary Admin access.

Save a backup of your company so you always have a copy of your chart of accounts. You can also undo unwanted changes to suppliers, customers, settings, and other data if you need to.

In this article, you'll learn how to:

• Find out what data you can and can’t back up
• Turn on the Online Backup and Restore app for your data
• Turn off automatic backup
• Manually create a one-time backup
• Save your backups to Google Drive
• Restore your data from a backup

Note: If you want to use an existing company's data to start a new one, you can create a copy of it instead of a backup.

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Create a one-time manual backup

You can do a manual backup at any time if you need to save your current data before making changes.

Note:

• Creating a manual back backup can take a while.
• You can confirm the backup is complete by checking the Status in the Backups tab.
• You might need to sign in with Intuit Account, then select Authorise to proceed.
• If you have multiple companies to back up, repeat steps 2 to 4.

1. Go to Settings and select Back up company.
   Note: You might need to sign in with Intuit Account to proceed.
2. Select Add company.
3. Select the Select Company ▼ dropdown, then select the company you want to back up.
4. Select Continue.
   Note: If you have multiple companies to back up, repeat steps 2 to 4. 
5. Find the company you want to back up.
6. Select from the Action column, then select Run backup.

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Save backups to Google Drive

You can save your backups to Google Drive when you link your account.

Note:

• You might need to sign in with Intuit account, then select Authorise to proceed.
• This may take 10 minutes or more to see the file in Google Drive. Also, data saved using a personal cloud archive can't be restored using Online Backup and Restore at this time.

1. Go to Settings and select Back up company.
   Note: You might need to sign in with Intuit Account to proceed.
2. Select the User menu.
3. Select where you want to save your backup. Select Link Google Drive.
4. Follow the steps to allow QuickBooks to create backups.
   Note: This may take 10 minutes or more to see the file in Google Drive. Also, data saved using personal cloud archive cannot be restored using Online Backup and Restore at this time.

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Restore your data from a backup

Use the backup to restore your data from a specific date and time. It may take up to an hour to restore a backup, but it usually takes much less.

Important: Don't do anything in your company while the Online Backup and Restore app restores your data. When it’s ready, you'll see a tick in the status. That’s when it’s safe to go back and use your company.

Note:

• Restoring data from a backup can take a while.
• You can confirm the backup is complete by checking the Status in the Restore tab.
• You might need to sign in with an Intuit Account, then select Authorise to continue.

1. Go to Settings and select Back up company.
   Note: You might need to sign in with Intuit Account to proceed.
2. Find the company you want to restore a back of.
3. Select from the Action column, select Restore.
4. From the Date field, select the date you want to restore.
5. From the Time ▼ dropdown, select the time you want to restore.
6. Select Next. Follow the instructions given.
7. Select Start Restore.

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Reference

Result

You’ll have a complete or scheduled backup stored securely, and can restore your company to a previous version if needed. This helps safeguard your financial records and maintain business continuity.

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