Match online bank transactions in QuickBooks Online

Learn how to match downloaded bank and credit card transactions, put them in the correct accounts, and avoid duplicates. 

After you connect your bank and credit card accounts, QuickBooks automatically downloads the latest transactions. It suggests matching transactions already in QuickBooks. All you have to do is approve the match or new transaction.

Note: QuickBooks Online won’t download pending transactions. It only downloads transactions when they’re no longer pending and are officially posted on the bank site. 

Ways to match transactions:

• Match with an existing transaction
• Confirm paired bank transfers and credit card payments
• Review or undo matches 

Match with an existing transaction

Match means QuickBooks matched the downloaded transaction with one you already entered, like an invoice, a bill, a receipt, or a payment. This links them together so you don't get duplicates.

1. Go to Transactions, then select Bank transactions (Take me there).
2. Find a downloaded record. Look for “matches found” in the Category or Match column.
3. Select the downloaded record to expand the view. Note the date, Description (or Bank detail), and amount spent or received.
4. Review the Suggested matches for any possible matching transactions already entered in QuickBooks.
5. Select the link next to each match to get more details. Suggested matches will be the same amount as and from a similar date range as the downloaded transaction. Make sure that the match is correct.
   Note: If the suggested matches are not correct, select Find other matches to look for other transactions.
6. Select a match if it's correct, then select Match to match it.

QuickBooks now knows the downloaded record is the same one you already entered. It connects the two so there are no duplicates.

Confirm paired bank transfers and credit card payments

QuickBooks automatically identifies transfers between two of your connected bank accounts (including credit card accounts) by looking for matches in transfer amounts and dates. For example, if QuickBooks sees money leaving one bank account, and the same amount of money entering another bank account at around the same time, it'll suggest a record pairing that you can confirm or unpair. If confirmed, it'll mark that transaction as reviewed for both feeds.

1. Go to Transactions, then select Bank transactions (Take me there). 
2. Find a downloaded record.
3. In the Action column, select Confirm.

Review or undo matches

After you match or add downloaded transactions, they're recorded into QuickBooks. Review your work and make sure everything is correct in the Categorised tab.

1. Go to Transactions, then select Bank transactions (Take me there).
2. Select the tile for the account you want to review.
3. Go to the Categorised tab.
4. Select a transaction that says Matched to or Added to in the Added or matched column to review it.
5. Select Undo if you need to make changes. The transaction is sent back to the For review tab.

Tip: Make all of your changes before your monthly reconciliations.