How to gain access to a QuickBooks Online company in liquidation as a liquidator

If you are a liquidator and need to access a company in liquidation, you can follow these steps to gain access to the QuickBooks Online account. Even if the primary administrator or contact is unavailable to transfer the role to you, there’s a process in place to help you.

Step 1: Gather documents for your request

To protect the account and help ensure data security, we require specific documentation to verify that you have rightful ownership or access privileges for the account. Here’s what you’ll need:

1. Notice of appointment of a liquidator in a members’ or creditors’ voluntary winding up.
2. Notice of interim liquidator’s appointment.
3. Company liquidation winding up order.
4. Certificate of appointment of liquidator by creditors/deemed consent.

Step 2: Make sure you have an Intuit login

Before continuing, make sure that you or your firm have an Intuit login. This login is necessary to access the account. If you don’t have a login, you can create one by following these steps:

1. Go to accounts.intuit.com.
2. Select Create an account.
3. Enter the information to create your Intuit Account.

Step 3: Email the documents

Now that you have all the necessary documents and Intuit login, email liquidations_ROW@intuit.com. Make sure to include the following info:

1. Attach the documents that prove you have the right to access the company account. 
2. Provide the email address you’d like to use to log in to the account.

Our team will review your request and send a confirmation email once we have received your documents. Once the review process is complete and successful, we’ll grant you access to the company account.

Note: The company information will be available to you in a read-only format. If you need to make any changes or add additional users, you’ll need to resubscribe to QuickBooks Online again.

Intuit's data retention policy

If a client's QuickBooks Online subscription has been cancelled for less than 12 months, you can still access and view the file's data as a liquidator. After 12 months, you can resubscribe using the same credentials, but the file's data will no longer be available.