QuickBooks HelpQuickBooksHelpIntuit

Fix bank error 377

SOLVEDby QuickBooksQuickBooks Online - International1Updated 1 week ago

If you see this error message in QuickBooks Online, don't worry.

"The old connection is gone. Reconnect now with the new faster, more reliable one and get back on track. (377)"

Bank error 377 usually means QuickBooks can't download transactions. We need to update the connection with your bank.

Update your online bank connection

Follow the steps to update the account to the new connection type:

  1. Go to Bookkeeping, select Transactions, then select Bank transactions (Take me there).
  2. Select the Update Now link from the Let's fix this bank connection banner.
  3. Follow the steps to update the connection.

Was this helpful?

You must sign in to vote, reply, or post

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

Related to this Article

by QuickBooks

1Updated 1 week ago

by QuickBooks

1Updated 1 week ago

by QuickBooks

17Updated 6 hours ago