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Delete your data and start over

by Intuit•113• Updated 2 weeks ago

Sometimes you need to start fresh with a new QuickBooks Online company. If you're new, you can delete your data and start again. If you've used QuickBooks for more than 60 days, you'll need to create a new file.

Before you start

This process will delete all your company data. Here are a few things to keep in mind:

These steps help you delete the data for a QuickBooks Online company. If you need to delete all your Intuit data, find out more about managing data or check out our privacy centre.
This process doesn’t cancel your QuickBooks Online subscription. If you need to cancel, learn how to cancel your QuickBooks Online subscription.
If you have banks or third party apps connected, deleting your company can permanently damage these connections for your company.
You can reuse your current lists after starting over, find out more about moving your lists to a new file.

Frequently Asked Questions

Can I retrieve my historical data once I reset my QuickBooks Online file?

Once you perform a purge and reset, your QuickBooks Online file will delete all historical data. Before you reset your file, you can export your data, reports, lists, and more from QuickBooks Online.

I want to turn off Multicurrency, do I need to reset my QuickBooks Online file?

You can't turn off Multicurrency once it's on. If you reset your QuickBooks Online file, Multicurrency will be automatically turned off. Be sure you want to delete everything before resetting your company file.

I want to change my home currency, do I need to reset my QuickBooks Online file?

If you have turned on Multicurrency, you will not be able to change your home currency. Resetting your QuickBooks Online file will allow you to start from scratch using a new home currency. Before you reset your file, be absolutely sure you want to delete everything.

I need to delete a transaction, do I need to reset my QuickBooks Online file?

If you made a mistake when creating a transaction, you don't have to delete everything and start over. In QuickBooks, you can either void or delete the transaction. Talk to your accountant to find out the best way to handle an incorrect transaction.

Additionally, find out more about the differences between voiding and deleting transactions.

I set up a tax rate incorrectly, do I need to reset my QuickBooks Online file?

If you set up a tax rate incorrectly, you won't need to reset your QuickBooks Online file. Currently, there's no way to delete a tax rate in QuickBooks Online. However, you can deactivate or make edits to an existing tax rate.