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Receive an invoice payment using the QuickBooks Online mobile app

by Intuit Updated 4 months ago

We'll show you how to use the QuickBooks mobile app to receive an invoice payment from your mobile device.

iPhone

  1. Select Menu ☰. Then select the All tab.
  2. Select Invoice Payments.
  3. Select the customer who paid you.
  4. Select Edit ✎, then add payment details.
    • The payment amount you enter is automatically applied to the oldest open invoice first, followed by the next oldest invoice, and so on.
    • You can enter different amounts for any open invoices. Or choose the radio buttons to quickly auto-fill the balance due amounts.
    • If the payment amount exceeds all of the open invoice balances, the Unapplied Amount is shown at the bottom of the page.
  5. When you're done, select Save.

iPad

  1. From the Menu ☰, select Sales.
  2. Select +.
  3. Select Invoice Payment.
  4. Select the customer who paid you.
  5. Select Edit ✎, then add payment details.
    • The payment amount you enter is automatically applied to the oldest open invoice first, followed by the next oldest invoice, and so on.
    • You can enter different amounts for any open invoices. Or choose the radio buttons to quickly auto-fill the balance due amounts.
    • If the payment amount exceeds all of the open invoice balances, the Unapplied Amount is shown at the bottom of the page.
  6. When you're done, select Save.

Android

  1. Select Menu ☰. Then select the All tab.
  2. Select Invoice Payments.
  3. Select the Plus + icon.
  4. Select Record payment.
  5. In the Customer field, select the Plus + icon. Then choose the customer you’re adding a payment for and the customer’s open invoices will display.
  6. Tap on the Method field and select the payment method (skip this step if you don’t see the Method field).
  7. In the Amount field, enter the amount of the payment you’re receiving.
    • The payment amount you enter is automatically applied to the oldest open invoice first, followed by the next oldest invoice, and so on.
    • You can enter different amounts for any open invoices. Or select the checkboxes to quickly auto-fill the balance due amounts.
    • If the payment amount exceeds all of the open invoice balances, the Unapplied Amount is shown at the bottom of the page.
  8. When you're done, select Save.

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