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Know when a customer is calling with QuickBooks for Android

Note: You can do this on your Android phone.

When a customer calls, you'll see the QuickBooks icon in the notifications bar at the top of your screen.

  1. Pull the notification bar down to see who’s calling you.
  2. Select the notification to open the Customer Details page (where you can call, text or email your customer).
  3. If a customer calls while you're using the QuickBooks Online app, you can go to Home > Activity > select the notification to see details.

Unless you change it, this feature is ON so you won't miss an important call. To turn it off, go to Settings > select Call-In Notifications > OFF.

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