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gaurav1
Level 1

I have been trying to connect my corporate Standart Chartard Bank to quickbooks but its not working. Anyone else facing the same issue ?

 
1 Comment 1
RaymondJayO
Moderator

I have been trying to connect my corporate Standart Chartard Bank to quickbooks but its not working. Anyone else facing the same issue ?

We haven't received any similar reports with your concern, @gaurav1. But I've got the options to successfully connect your bank account to QuickBooks Online (QBO). 

 

Here are the possible reasons you're having trouble connecting your corporate Standard Chartered Bank to the program: 

  • Your bank has multiple names on our list. 
  • Your bank doesn't connect to all types of accounts, such as personal, business, or corporate accounts. 
  • The bank isn't a participating financial institution.

 

First, let's check the following things when searching for your bank: 

  • Make sure the spelling is correct as it exactly appears on your bank's website.
  • Use very specific names to search for your bank. 
  • Enter your bank's URL in the Search box. 
  • Search for the name of the issuing bank, meaning the bank that issued your bank card. For example, I used "Standard Chartered Bank - Corporate" when finding the bank on the Connect an account page (see the screenshot below). 

 

SearchForStandardCharteredBankCorporate.PNG

 

Second, let's use the other listed versions of your bank's name. When it appears, select it from the list and continue to add the account to the program. 

 

However, if you've performed all the options above but it isn't still working, I'd suggest requesting support for your bank. For the detailed steps, see Step 3 through this article: Find Your Bank Or Credit Card Account When You Connect To Online Banking

 

In the meantime, I have the two alternative methods you can perform to complete your task. You'll have to download transactions from your bank's website and upload them to the program. Just click any of the two links below.

 

Once done, let's go to the For Review tab to review and categorise the transactions to ensure your financial records are accurate. You can also match them to the existing entries in QBO to avoid duplicates. 

 

I'll be right here to help if you need anything else. Wishing you and your business continued success while using QBO.