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I can help fix the error you're getting when trying to generate GSTR1 report in QuickBooks Online (QBO).
The error you're getting can be caused by an old cache piled up on your browser. To fix this, let's perform some basic troubleshooting steps and start by logging into your QBO account using a private browser window.
Try these keyboard shortcuts depending on the browser you're using:
Once logged in, go run back the GSTR1 report. In case you need reference, let me share the steps on how to pull the report below:
For additional information about managing GSTR1 report in QBO, check out this article: Know more about GSTR-1 Summary and Detailed reports in QuickBooks.
If it works fine in the private window, clear the browser's cache to remove the log files and start with a clean slate. Otherwise, you can try using other supported browsers to be thorough.
Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!
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