Showing results for 
Search instead for 
Did you mean: 

What to do if you don't see your ProAdvisor profile on the Find-a-ProAdvisor website

Learn what to review so you can publish your ProAdvisor profile.

If you don't see your profile on the Find-a-ProAdvisor website, don't worry. Here are a few things to check so you can publish your profile and potential clients can find you.

Solution 1: Review your profile

Review and update your public ProAdvisor profile. In particular, make sure your firm's physical address is up-to-date. Check the spelling and postcode.

Tip: PO boxes may not register correctly in search. We recommend you use a physical address and not a PO box.

Solution 2: Check your QuickBooks certification

You must have a current and valid QuickBooks Online certification to publish your ProAdvisor profile. Learn more about specific certification requirements.

If you need to renew your certification, here's how to sign up for certification courses and take the exam.

Solution 3: Learn more about specific profile requirements

If you reviewed your profile and have a valid certification, you should be able to publish your profile on the Find-a-ProAdvisor website.

If you still can't find it, check if you need to fulfill any additional requirements.

Was this helpful?

You must sign in to vote, reply, or post