Hello there, Ankita.
Error 101 occurs when QuickBooks can’t connect to the bank’s server, typically because the bank updated its website or security settings. To address this issue. Start by logging in directly to your bank's website to verify if your account is still active and accessible without any errors.
If there are no issues with your bank, I recommend reaching out to our QuickBooks Online Live Support team. They have the tools to navigate your account and help identify the possible cause of why this error keeps occurring.
Here’s how you can reach out for support:
- Go to the (?) Help icon in the top-right corner of your QBO dashboard.
- Click Search, then enter a keyword related to your concern.
- Select Contact Us.
- Briefly describe your concern, then press Continue.
Please take note of our support hours to view available times and ensure you receive prompt support.
If you have any further questions or need assistance with QuickBooks, feel free to click the Reply button.
