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lima4
Level 1

Hi, i want to connect my bank transaction with DBS Ideal. Have twice attempts, but both shows error:"DBS Ideal Business (SGP) is currently unavailable"What to do ya?

We're currently experiencing a technical issue connecting with DBS. Please try again later.

1 Comment 1
JayAnne_C
QuickBooks Team

Hi, i want to connect my bank transaction with DBS Ideal. Have twice attempts, but both shows error:"DBS Ideal Business (SGP) is currently unavailable"What to do ya?

Hi there, @lima4. The error message you’re seeing indicates a temporary connection issue between Intuit and your bank. I recommend contacting our QuickBooks Online Support team. They have the tools to securely review your account and assist you in real-time.

 

In the meantime, you can keep your books up to date by manually uploading your bank transactions into QuickBooks via CSV files.

 

Please note that once the bank connection is restored, any manually uploaded transactions may appear as duplicates. You can exclude them to ensure your records remain accurate.

 

Should you have any other concerns, feel free to reply to this thread.