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How and when can I contact Support?

Do you need help with QuickBooks Online? We're here for you!

How can I contact support?

If you are signed in to your QuickBooks Online account...

  1. Select (?) Help.
  2. In the QB Assistant enter the topic you need help with. You can also enter questions.
  3. Select Contact Us to connect with a live support agent.
  4. Choose a way to connect with us:
    • Start a chat with a support expert. Live chat only 24/5 (M-F) SGT.
    • Ask the community available 24/7 to get help from businesses like yours.

If you aren’t signed in to your QuickBooks Online account or if you have non-QuickBooks Online-related questions:

Visit our Contact Us page.

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