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renjie-koh-tisch
Level 1

Hi, I filed wrong GST return in quick books online and want to delete it but I cannot delete it? I go to journal entry to delete it but it is not possible. PLEASE HELP

Hi, I filed wrong GST return in quick books online and want to delete it but I cannot delete it? I go to journal entry to delete it but it is not possible. PLEASE HELP
1 Comment 1
RenjolynC
QuickBooks Team

Hi, I filed wrong GST return in quick books online and want to delete it but I cannot delete it? I go to journal entry to delete it but it is not possible. PLEASE HELP

Thanks for reaching out to us in the Community space, renjie-koh-tisch.

 

Let me route you to the best support who can help you un-file the form. 

 

In QuickBooks Online, after you filed your tax return, it will be mark as filed. To delete the form, you'll need to contact our Customer Care Team. The un-filing process is carried out by the back-end support to ensure your books stay accurate.

 

Before doing so, please be sure to have the following information ready:

  • QuickBooks Online Company ID.
  • Which tax filing period you wish to un-file.

Then, follow these steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose Start a chat with a support expert. Live chat M-F, 24 hours, GMT.

For reference, you can check out this article: How to unfile VAT/GST.

 

You're always welcome to post a reply if you have any additional questions or other concerns. We're here to help. Have a good day ahead.