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Delete inactive transactions that appear in the chart of accounts in QuickBooks Online

by Intuit Updated 3 months ago

To delete the transactions that appear in an inactive account, you need to do the following:

  1. Make the account active from the chart of accounts list.
  2. Delete the transactions in the account one at a time.
  3. Make the account inactive again from the chart of accounts list.

Step 1: Make the account active

  1. Go to Settings Settings gear icon. and select Chart of accounts (Take me there).
  2. Next to the printer icon, select the Settings ⚙ icon, then check Include inactive.
  3. Locate the deleted account and select Make active.

Step 2: Delete the transactions

  1. In the Chart of accounts list, locate the account and select Account history.
  2. Select the transaction, then Delete. Repeat for all other transactions.

Step 3: Make the account inactive

You can make the account inactive after deleting all the transactions.

  1. Locate the account in the Chart of accounts list and select the Action ▼ dropdown, then select Make inactive.
  2. Select Yes to confirm.
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