QuickBooksHelpIntuit
Fix a payment applied to the wrong invoice in QuickBooks Online
by Intuit• Updated 1 month ago
If you received a payment against the wrong invoice and now want to apply it to the correct one, create a journal entry, then apply the payment to the correct invoice.
Step 1: Create a journal entry
Follow the steps to create a journal entry.
On the first line, enter the following:
- Account: Trade and other receivables
- Debits: amount of payment to transfer
- Name: name of the customer you’re transferring payment from
On the second line:
- Account: Trade and other receivables
- Debits: amount of payment to transfer
- Name: name of the customer you’re transferring payment to
Select Save and close.
Step 2: Apply the payment to the correct invoice
- Select + New.
- Select Receive payment.
- Select the name of the customer.
- In the Credits section, make sure the journal entry number and open balance amount are listed and checked.
- Select Save and close.
Sign in now for personalized help
See articles customized for your product and join our large community of QuickBooks users.
More like this
- Record invoice payments in QuickBooks Onlineby QuickBooks•8•Updated 1 month ago
- Fix inconsistencies in due date and invoice date in QuickBooks Onlineby QuickBooks•1•Updated July 08, 2024
- Link a bank deposit to an invoice in QuickBooks Onlineby QuickBooks•1•Updated June 17, 2024
- QuickBooks monthly subscription invoiceby QuickBooks•2•Updated May 17, 2024