It's nice to have you here, nigelpek.
If you mean expense voucher template format has been changed, we can try some basic troubleshooting steps to resolve this. Unexpected QuickBooks behavior like this typically occurs when there are issues with the local internet cache files.
First, let's use an incognito or private browser. Kindly use either of the following shortcut keys:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: press CTRL + Shift + P
- Safari: press Command + Shift + N
If it works, you can clearing your browser's cache files of your regular web browsers. Otherwise, try using a other supported browser and see how it works.
It would be great if you can drop me a reply below. Let me know if you need any further assistance from me. Have a good one.
