Hi, taj. I'll help you in customizing your invoice template.
When recording an invoice, we can update the customer's name in the Shipping to field but we're unable to remove it. As a workaround, you'll want to enter n/a instead of the customer's name.
I'll send feedback about this to our developers so they can add more options when customizing sales forms. You can also refer to this article if you have more questions about customising invoices, estimates, and sales receipts in QuickBooks Online.
Comment below if you need more assistance. Wishing you all the best!
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