I appreciate your time for reaching out in the Community for assistance, Helen. I’ve got the information you need to ensure this payment is documented accurately in QuickBooks.
To record the payment out of the retainer received, you’ll want to create a special item to track expenses. Before that, you need to enable the Track expenses and items by customer option under your Account and settings to set up the required item. Thus, your second query is available.
Here’s how:
Then, you can make an item to track the transaction. Check out the instructions below to do it:
When done, you can now pay the customer's expenses by following these steps:
You can read this guide for more information about the process: Record a retainer or deposit.
Furthermore, here’s a reference on how to access and review transactions associated with the customer you wish to track: How can I track Profit and Loss by Customer?
I’m always here to help if you need further assistance or have other concerns besides payments. Just add them to your reply below.
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