Hi nilima-globesea-!
It's me again. If you haven't yet, please check your first post with the same concern. I already answer it on how to create a bill. Here's the link: https://quickbooks.intuit.com/learn-support/en-sg/manage-customers-and-income/hi-i-need-to-create-su....
Have you encountered errors in recording the bill? You'll want to perform some troubleshooting steps to fix it. Start by using an incognito and enter it from there.
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
Also, please clear the cache. This is a junk file in the browser that causes errors in QuickBooks Online. Lastly, old versions of browsers may result in unusual behavior so make sure to use an updated one.
If you need further assistance, let me know by leaving a comment below. We'll respond as soon as we can.
