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userkehlee-kong
Level 1
posted
‎April 19, 2021 12:04 AM
last updated ‎April 19, 2021 12:04 AM

When I issue a sales invoice with $0 to customer, the invoice will have PAID printed on the center of the invoice. May I know how to remove the PAID

 
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1 Comment 1
AlexV
QuickBooks Team
QuickBooks Team
‎April 19, 2021 02:47 AM

When I issue a sales invoice with $0 to customer, the invoice will have PAID printed on the center of the invoice. May I know how to remove the PAID

Hello userkehlee-kong!

 

I understand that you want to remove the Paid watermark from the invoice. Allow me to explain the reason behind it.

 

When you issue a $0 invoice, your Accounts Receivable is also zero. That's why QuickBooks Online will automatically mark it as paid and we're unable to remove it.

 

If you need help in making your sales forms more presentable, please check this link: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Keep on posting here if you have more questions. We'll respond as soon as we can.

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